Flora Home Decor App
About the brand:
Flora home decor is exclusively an online store that sells plants, planters and gardening accessories for your home.
Flora decor has been running as an eCommerce site only and wishes to expand to a mobile application. They also want to include a section where the user can track their order and rate the product and delivery experience.
Design a mobile application based on the shop’s look and feel and integrate the tracking and rating process. The shop also wishes to focus on the following:
– Suggested highly rated products on the home page
– Categories page
– Wishlist/favourite page
I have reached out to a few users who only use online shopping apps/websites to do their shopping. I have asked them the following questions:
– What do they enjoy most about online shopping?
– Do they have any struggles when it comes to online shopping?
– Do they trust a product without any reviews?
Customer Journey Map